okapp (https://okapp.best) treats your privacy as a top priority. This Privacy Policy explains what information we collect when you use our platform, why we collect it, and how it is used and kept secure.
okappBy using the website or app, you are considered to have agreed to this Privacy Policy. We recommend reading it once before you register.
This policy may change at any time. If significant changes are made, you will be informed via email or in-app notification.
okapp - collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.
| Data Type | Example | Why We Collect It |
|---|---|---|
| Introductory Information | Name, date of birth, mobile number, email address | Account Registration & KYC Verification |
| Payment Information | Bikash/Nagad number, bank account | Deposit & Withdrawal Process |
| Identity Documents | National ID, Passport | KYC verification, age confirmation |
| Usage Data | Login times, game history, betting records | Account Services & Fraud Prevention |
| Device Information | IP address, browser type, operating system | Security monitoring and technical troubleshooting |
| Cookie Data | Session cookies, preference cookies | Improving User Experience |
- For account creation, management, and KYC verification.
- To process deposit and withdrawal transactions.
- To correctly apply bonuses, promotions, and offers.
- To provide customer support and resolve issues.
- To detect and prevent fraud, money laundering, and misuse of the platform.
- For analyzing and improving platform performance.
- To comply with legal obligations.
- With your consent, to keep you informed about new promotions and updates.
okapp Industry-standard security measures are in place to keep your information protected.
- SSL 256-bit Encryption: All data transferred across the website and app is sent through encrypted channels, making interception virtually impossible.
- Encrypted Database: Sensitive data stored on our servers is protected with AES encryption.
- Two-Factor Authentication (2FA): Enabling OTP at login significantly increases the security of your account.
- Regular Security Audits: A third-party security team conducts regular system audits.
- Access Controls: Only authorized personnel have access to specific data, and every access is logged.
- Breach Monitoring: Suspicious activity is automatically detected and alerts are triggered.
okappCookies are used on the -website. Cookies are small text files stored in your browser.
- Essential Cookies: Maintaining your login session and remembering your language preference — the site cannot function properly without these.
- Analytics Cookies: Data on which pages get the most traffic and where issues occur is used to improve our services. All such data is kept anonymous.
- Preference Cookies: Remembers your language preference and favorite game categories.
- Security Cookies: Protection against CSRF attacks and automated bots.
You can disable cookies through your browser settings, though doing so may cause some features to stop working.
- Account Information: For as long as your account is active, and for up to 5 years after closure if required by law.
- Transaction Records: Retention for a minimum of 5 years is mandatory under financial regulations.
- KYC Documents: After verification, retained for a specified period as required by law.
- Support Chat: Generally retained for up to 1 year after an issue is resolved.
- Log Files: Retained for up to 90 days for security purposes.
okappAs a user of -, you have the following rights regarding your personal information.
Right to Access Your Data
You can find out exactly what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate information we hold about you.
Right to Erasure
You may request deletion of your data at any time, unless we are required to retain it by law.
Right to Restrict Processing
You can request that we stop using your information for specific purposes.
Right to Data Portability
You may request a copy of your data in a machine-readable format.
Right to Object
You can opt out of marketing communications at any time.
To exercise any of these rights, email us at support@okapp.best. You will receive a response within 7 business days.
okapp - does not provide services to anyone under 18, nor does it knowingly collect any information from minors.
If you believe a minor's information may be in our system, parents or guardians can contact us at support@okapp.best. The information will be deleted and the account closed immediately.
okapp This privacy policy may be updated from time to time. For significant changes, you will be notified via your registered email or through an in-app notification.
The date of the last update will be shown at the top of the page. Continued use of the platform after any changes constitutes acceptance of the updated policy.
If you have any questions about this privacy policy or any requests regarding your personal data, please contact us directly.
What makes okapp's Privacy Policy different?
Most people never read privacy policies — because they tend to be so lengthy and full of complex language that they're nearly impossible to get through. okapp- has made a deliberate decision to write this page in plain, easy-to-understand language. Because your consent means nothing if you can't understand what you're agreeing to.
Your phone number, banking details, and National ID are highly sensitive. Before sharing this kind of information with any betting platform, it is worth knowing exactly where it goes and how securely it is kept. okapp- has made an effort to answer this question honestly.
How safe is my payment information?
When depositing using a bikash or Nagad number, this information goes directly to okapp- 's servers never receive your payment details. All transactions are processed through a payment gateway, which operates as its own separate, secured system. okappFull payment details are not stored in the database — only the transaction reference number is retained.
That means even if someone were to somehow gain access to okappEven if someone gains access to the database, they will not find your full bikash number or PIN, because that data simply is not stored there. This is a deliberate architectural decision made with security in mind.
Is your data used for advertising?
okapp Your information is never shared with third-party advertising networks. You okappWhat games you play or how much you wager is never shared with any other company.
okapp- may use your email address or mobile number to send you promotions and updates, but only in relation to your account. To opt out, simply turn off notification preferences in your account settings or use the Unsubscribe link in any email.
Why is my IP address collected?
Every internet connection has an IP address. okapp IP addresses are collected primarily for security purposes. For example, if your account is normally accessed from Dhaka but suddenly someone logs in from another country, that activity is flagged as suspicious and a security alert will be sent to protect your account. IP tracking is there to work in your favor.
An IP address alone cannot personally identify you — only your internet service provider has that ability. Therefore, okappIP information held by - does not reveal your identity; it is used only to help detect suspicious patterns.
What happens if there is a data breach?
In the event of a data breach, okapp Swift action will be taken. First, affected members will be notified by email or SMS as quickly as possible. Second, a transparent account of what data was affected and how will be provided. Third, you will be guided through the necessary protective steps, including changing your password.
However, thanks to our robust security measures, the risk of a data breach is extremely low. okappThere has never been a major data breach in -'s history.